Network Repair 1
Privacy Policies
Privacy Policy
Network Repair 1 is committed to protecting your privacy. That is because we base our business on the trust you
place in us. This policy describes our practices regarding personal and account information collected through our
Website. In this policy, “personal and account information” means your name, company name, account number,
address, telephone number, and e-mail address plus any other information that personally identifies you, including
your industry, the number of employees at your company, and purchase history, or would permit us to contact you,
and “we” and “us” means Network Repair 1 as well as its affiliated link web sites.
We reserve the right to modify this privacy policy from time to time; the effective date noted above will indicate the
date that this policy was last updated. You should visit our Website periodically to review any changes.
How much information must I share?
The amount and type of information we collect from you depends on your activities and use of our Website. Below,
we explain what information we collect.
When you browse our Website
• IP address: We collect your IP address to measure our Website traffic and to help provide a relevant
shopping experience.
• Network Repair 1: If you come to our Website after having visited a page that contained Network Repair 1
online advertising, we may collect the location of the online advertising using transparent GIF files provided by a
third party advertising server(Yahoo Hosting) . The GIF files are used to identify cookies placed when you visited
the page with our advertising and do not collect personal and account information.
• Referral Website: If you come to our Website via a link, we collect the location of the link that referred you.
• Browser type: We collect information about the browser you are using to help optimize our Website for
visitors.
• Movements through our Website: We keep track of pages you visit to help provide you with a more
personalized shopping experience.
When you make purchases through our Website
• We collect your name, address and payment information to process your order. However, you may provide
credit card and purchase order numbers by telephone or visiting Pay Pal.
• We collect information contained in “cookies,” such as your purchases and log in data, to personalize your
shopping experience. Your browser must be set to accept cookies if you wish to add items to a shopping cart.
When you create an Pay Pal on our Website
• We collect no information regarding the user name, password, e-mail address, secret question, all
information is process when you log in to Pay Pal.com
When you e-mail product information to a friend or colleague through our Website
• We collect your e-mail address and the e-mail address of the person to whom you are sending the product
information.
When you request a catalog through our Website
• We collect your name, address and telephone number. If you would like to change your catalog mailing
information and preferences,
When you communicate with us through our Website
• We collect your e-mail address and the other information that you provide in order to respond to your
communication.
When you enter contests, participate in surveys, or register for other activities on our Website
• We collect your name, e-mail address and telephone number, and the other information that is required for
entry or participation, which varies depending on the activity.
Is my personal or account information used for any other purpose?
We may use your personal and account information to provide products or services you have requested, respond
to a communication from you, contact you, and as otherwise described in this policy.
We may occasionally send you promotional or product information. If you do not wish to receive promotional or
product information, you may opt out of future communications by following the instructions in the e-mail
communication or contacting (805)553-9756.
We may also analyze and act upon your personal and account information as part of our standard business
practices. We occasionally purchase from third parties commercial information such as company size, number of
employees and annual sales of other companies. We may use this commercial information along with your personal
and account information to customize our offerings to you, as well as for our internal use.
In addition, in order to measure how we are doing and to better understand how we can improve our product
offerings, we or one of our service providers or strategic partners may contact you by telephone or e-mail and
solicit your participation in research.
If you become our customer, we may send you updates on important information about our company and services.
Will my personal and account information be provided to any other party?
We restrict access to your personal and account information to those who need access to use it as set forth in this
policy. Only authorized personnel are permitted to see your personal information. Your other personal and account
information may be disclosed to third parties in limited circumstances. For example, we may share your personal
and account information with our service providers and strategic partners and with suppliers and other entities
involved in transactions you have initiated. We may disclose your personal and account information to respond to
subpoenas, court orders, or other legal process, as required by law, or to establish or exercise our legal rights or
defend against legal claims. Your personal and account information may also be disclosed in connection with a
sale of some or all of our business or a merger with another company.
How do you protect my personal and account information?
We use 128-bit encryption technology and Secure Socket Layers (“SSL”) in all areas where you’re personal and
account information is required. Our Website is certified by Yahoo Hosting, which verifies that our Website is
authentic.
In addition, your personal and account information and transaction history are kept behind our firewall on separate
server. All transaction information is processed under encrypted channels, although you may choose unencrypted
processing.
How can I give you feedback or contact you?
Please note that messages become our property and, unless you direct otherwise, may be used by us for
promotional purposes.
How can I correct inaccurate information?
You may correct some personal and account information maintained in your E-mail message. To correct any other
information, please contact me. If you do not know who to contact, call 805-553-9756 or email me at octv86@aol.
com.
REMOTE SUPPORT
Terms and Liability
Networkrepair1 will not be held liable for lost data or any damage resulting from a support session. We cannot be
held responsible for a computer in a previously unknown condition. Such a computer could be in a condition of
imminent failure and, as such, could fail during a support session and appear to have been caused by the support
session. Although our support technicians take precautions, there is always a risk, however small, of accidental
data loss. By purchasing support from Networkrepair1, you agree to all the terms of service herein and assume all
risks. Also, Networkrepair1 will NOT be held responsible for any damages caused by the services of any third-party
service providers recommended by us or not.
Networkrepair1 support plans only cover computer problems that can be fixed remotely. Some computer problems
cannot be fixed online or by telephone. The support plan does NOT cover the cost of replacement parts, software,
training, labor, or services from third-party service providers.
The support plan is NOT a warranty. If we conclude that your computer cannot be fixed remotely, we will suggest
the next steps you might take to repair your computer, which might include a house call from us or a third-party
service provider. You are responsible for the costs of any service not covered by the Networkrepair1 online
support plan.
Availability
Networkrepair1 cannot guarantee the immediate availability of tech support since we have no control of the
internet, power grid, hosting servers, etc. If for some unforeseen reason beyond our control we cannot provide
support at your scheduled appointment time, we will contact you by phone or email and make arrangements to
reschedule.
Please be aware that if you request ASAP support, you may not receive immediate help. If we have a high volume
of support requests, a support technician might not be available for immediate assistance. In such a case, we will
put you on a waiting list and notify you by phone or email as soon as a support technician is available to assist you.
You will also have the option to reschedule an appointment.
Privacy
Networkrepair1 greatly values your privacy. Any information we collect from our customers is solely for our own
internal use and we do not give/sell this information to any third party except for information securely transmitted to
an outside credit card processing company so that we may accept credit cards for purchases.
Credit card information is 128bit SSL encrypted and not viewable by anyone. Networkrepair1 cannot view or
otherwise access your credit card number.
Credit Card Use
We ask for credit card information up front so that our service is not taken advantage of. Before proceeding with a
Pay-Per-Incident support session, we must have verification of your credit card either online or by phone. This is to
ensure that payment will be made once the support session is complete. You will receive an email confirmation of
your order and credit card verification once you have gone through the secure checkout process. Your credit card
will not be charged until after your support session has been completed.
Acceptance of Policy
By using Networkrepair1, you signify your acceptance of this Policy Statement. If you do not agree or are not
comfortable with any policy described in this Privacy Statement, your only remedy is to discontinue use of
Networkrepair1. We reserve the right to modify this Policy Statement at any time. Your continued use of any portion
of Networkrepair1, following notification or posting of such changes, will constitute your acceptance of those
changes. If you have questions or concerns about our specific policies, please contact us through one of the
options listed our contact us page.
Notification and Changes
If we change our Policy Statement, we will post those changes on this page so our users are aware of the
information. Users should check this policy frequently to keep abreast of any changes
Network Repair 1 is committed to protecting your privacy. That is because we base our business on the trust you
place in us. This policy describes our practices regarding personal and account information collected through our
Website. In this policy, “personal and account information” means your name, company name, account number,
address, telephone number, and e-mail address plus any other information that personally identifies you, including
your industry, the number of employees at your company, and purchase history, or would permit us to contact you,
and “we” and “us” means Network Repair 1 as well as its affiliated link web sites.
We reserve the right to modify this privacy policy from time to time; the effective date noted above will indicate the
date that this policy was last updated. You should visit our Website periodically to review any changes.
How much information must I share?
The amount and type of information we collect from you depends on your activities and use of our Website. Below,
we explain what information we collect.
When you browse our Website
• IP address: We collect your IP address to measure our Website traffic and to help provide a relevant
shopping experience.
• Network Repair 1: If you come to our Website after having visited a page that contained Network Repair 1
online advertising, we may collect the location of the online advertising using transparent GIF files provided by a
third party advertising server(Yahoo Hosting) . The GIF files are used to identify cookies placed when you visited
the page with our advertising and do not collect personal and account information.
• Referral Website: If you come to our Website via a link, we collect the location of the link that referred you.
• Browser type: We collect information about the browser you are using to help optimize our Website for
visitors.
• Movements through our Website: We keep track of pages you visit to help provide you with a more
personalized shopping experience.
When you make purchases through our Website
• We collect your name, address and payment information to process your order. However, you may provide
credit card and purchase order numbers by telephone or visiting Pay Pal.
• We collect information contained in “cookies,” such as your purchases and log in data, to personalize your
shopping experience. Your browser must be set to accept cookies if you wish to add items to a shopping cart.
When you create an Pay Pal on our Website
• We collect no information regarding the user name, password, e-mail address, secret question, all
information is process when you log in to Pay Pal.com
When you e-mail product information to a friend or colleague through our Website
• We collect your e-mail address and the e-mail address of the person to whom you are sending the product
information.
When you request a catalog through our Website
• We collect your name, address and telephone number. If you would like to change your catalog mailing
information and preferences,
When you communicate with us through our Website
• We collect your e-mail address and the other information that you provide in order to respond to your
communication.
When you enter contests, participate in surveys, or register for other activities on our Website
• We collect your name, e-mail address and telephone number, and the other information that is required for
entry or participation, which varies depending on the activity.
Is my personal or account information used for any other purpose?
We may use your personal and account information to provide products or services you have requested, respond
to a communication from you, contact you, and as otherwise described in this policy.
We may occasionally send you promotional or product information. If you do not wish to receive promotional or
product information, you may opt out of future communications by following the instructions in the e-mail
communication or contacting (805)553-9756.
We may also analyze and act upon your personal and account information as part of our standard business
practices. We occasionally purchase from third parties commercial information such as company size, number of
employees and annual sales of other companies. We may use this commercial information along with your personal
and account information to customize our offerings to you, as well as for our internal use.
In addition, in order to measure how we are doing and to better understand how we can improve our product
offerings, we or one of our service providers or strategic partners may contact you by telephone or e-mail and
solicit your participation in research.
If you become our customer, we may send you updates on important information about our company and services.
Will my personal and account information be provided to any other party?
We restrict access to your personal and account information to those who need access to use it as set forth in this
policy. Only authorized personnel are permitted to see your personal information. Your other personal and account
information may be disclosed to third parties in limited circumstances. For example, we may share your personal
and account information with our service providers and strategic partners and with suppliers and other entities
involved in transactions you have initiated. We may disclose your personal and account information to respond to
subpoenas, court orders, or other legal process, as required by law, or to establish or exercise our legal rights or
defend against legal claims. Your personal and account information may also be disclosed in connection with a
sale of some or all of our business or a merger with another company.
How do you protect my personal and account information?
We use 128-bit encryption technology and Secure Socket Layers (“SSL”) in all areas where you’re personal and
account information is required. Our Website is certified by Yahoo Hosting, which verifies that our Website is
authentic.
In addition, your personal and account information and transaction history are kept behind our firewall on separate
server. All transaction information is processed under encrypted channels, although you may choose unencrypted
processing.
How can I give you feedback or contact you?
Please note that messages become our property and, unless you direct otherwise, may be used by us for
promotional purposes.
How can I correct inaccurate information?
You may correct some personal and account information maintained in your E-mail message. To correct any other
information, please contact me. If you do not know who to contact, call 805-553-9756 or email me at octv86@aol.
com.
REMOTE SUPPORT
Terms and Liability
Networkrepair1 will not be held liable for lost data or any damage resulting from a support session. We cannot be
held responsible for a computer in a previously unknown condition. Such a computer could be in a condition of
imminent failure and, as such, could fail during a support session and appear to have been caused by the support
session. Although our support technicians take precautions, there is always a risk, however small, of accidental
data loss. By purchasing support from Networkrepair1, you agree to all the terms of service herein and assume all
risks. Also, Networkrepair1 will NOT be held responsible for any damages caused by the services of any third-party
service providers recommended by us or not.
Networkrepair1 support plans only cover computer problems that can be fixed remotely. Some computer problems
cannot be fixed online or by telephone. The support plan does NOT cover the cost of replacement parts, software,
training, labor, or services from third-party service providers.
The support plan is NOT a warranty. If we conclude that your computer cannot be fixed remotely, we will suggest
the next steps you might take to repair your computer, which might include a house call from us or a third-party
service provider. You are responsible for the costs of any service not covered by the Networkrepair1 online
support plan.
Availability
Networkrepair1 cannot guarantee the immediate availability of tech support since we have no control of the
internet, power grid, hosting servers, etc. If for some unforeseen reason beyond our control we cannot provide
support at your scheduled appointment time, we will contact you by phone or email and make arrangements to
reschedule.
Please be aware that if you request ASAP support, you may not receive immediate help. If we have a high volume
of support requests, a support technician might not be available for immediate assistance. In such a case, we will
put you on a waiting list and notify you by phone or email as soon as a support technician is available to assist you.
You will also have the option to reschedule an appointment.
Privacy
Networkrepair1 greatly values your privacy. Any information we collect from our customers is solely for our own
internal use and we do not give/sell this information to any third party except for information securely transmitted to
an outside credit card processing company so that we may accept credit cards for purchases.
Credit card information is 128bit SSL encrypted and not viewable by anyone. Networkrepair1 cannot view or
otherwise access your credit card number.
Credit Card Use
We ask for credit card information up front so that our service is not taken advantage of. Before proceeding with a
Pay-Per-Incident support session, we must have verification of your credit card either online or by phone. This is to
ensure that payment will be made once the support session is complete. You will receive an email confirmation of
your order and credit card verification once you have gone through the secure checkout process. Your credit card
will not be charged until after your support session has been completed.
Acceptance of Policy
By using Networkrepair1, you signify your acceptance of this Policy Statement. If you do not agree or are not
comfortable with any policy described in this Privacy Statement, your only remedy is to discontinue use of
Networkrepair1. We reserve the right to modify this Policy Statement at any time. Your continued use of any portion
of Networkrepair1, following notification or posting of such changes, will constitute your acceptance of those
changes. If you have questions or concerns about our specific policies, please contact us through one of the
options listed our contact us page.
Notification and Changes
If we change our Policy Statement, we will post those changes on this page so our users are aware of the
information. Users should check this policy frequently to keep abreast of any changes
